The Museum

Resilience Expert

I help museums become more resilient by developing a strong vision, understanding audiences, creating a high-quality offer, and diversifying funding.

My Values






“I would highly recommend Laura as a trainer to anyone especially with regards to working in partnership. The partnership training delivered by Laura was extremely well received by the whole team and had an incredible unifying effect which has lasted long after the training session ended. Laura’s style is very natural, open and honest which worked really well. The team’s confidence has clearly been boosted as a result of Laura’s training and we are raring to move forward with the project with a sense of renewed energy.

We all hope to have the opportunity to learn from Laura again in the future.”

Esther Green at Welwyn Hatfield Museum Service

“I would recommend Laura to anyone wanting a creative individual to both develop and run up to the minute interpretation and events.”

Dave Tonge, Owner, The Yarnsmith of Norwich

“I have been impressed by Laura’s passion for history, attitude towards her work and her performance on the job. Her interpersonal and communication skills are excellent and allow for great relationships with staff and clients. Highly committed to her profession her work was always carried out to the highest possible standard. I would recommend Laura for employment without hesitation and would greatly enjoy working with her again.”

Nina Brown, Graphic Designer

The Museum Resilience Expert

Dr Laura Crossley

Norwich, Norfolk

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